Guest Services

Everything taken care of,
from arrival to farewell

Concierge-level service around every stay, so your only job is to relax on the sand, or make your tee time.

Summer outdoor dining setup at a vacation rental managed by The Sand or Sun Club
Why stay with us

A stay that runs itself,
so you don't have to

We handle the details that make a coastal golf escape effortless. From the moment you book to the morning you leave, our team is on hand and everything is already in place.

Our services

Concierge-level care, every stay

Three ways we make your time here easier, richer and more memorable.

Concierge

Concierge & Local Access

Tell us what you want from the trip and we’ll set it up before you arrive.

Private Chef

Private Chef Dining

A private chef cooks in your rental, sourced through our trusted partner. Perfect for a special night in.

On the green

Golf & Tee-Time Service

Here for the golf? We’ll take care of the tee sheet so you can focus on your round.

Included as standard

What every stay includes

No upsells for the essentials. These come with every booking, always.

On Arrival

Contactless check-in

Simple, secure entry with clear arrival instructions.

Welcome essentials

Coffee, tea and starter basics ready and waiting.

Fresh linens & towels

Hotel-standard, laundered for every guest.

During Your Stay

24/7 guest line

A real person to call if anything comes up.

Local guide

Our shortlist of the best food, beaches and courses.

Concierge requests

Reservations, activities and extras on request.

Comfort & Care

Professional clean

A deep, checklist-led clean before you arrive.

Quality check

Every home inspected and guest-ready.

Easy checkout

Relaxed departure, no long list of chores.

Signature touches

The little extras, handled

Before you arrive

Pre-Arrival Grocery Stocking

Send us a list and we’ll have the fridge stocked for day one.

Mid-stay

Refresh Clean On Request

Staying a while? Book a mid-stay tidy and fresh towels.

On departure

Late Checkout When Available

Ask about a later checkout so you can enjoy one last morning.